Course Curriculum
Workplace Professionalism Diploma | |||
Positioning Yourself as a Professional | |||
Attitude in the Workplace | 00:10:00 | ||
Professionalism | 00:03:00 | ||
Making Changes through Personal Accountability | 00:07:00 | ||
Enhancing Your Professional Image | |||
Your Image as a Whole | 00:06:00 | ||
Becoming More Marketable | 00:03:00 | ||
Communicating and Image | 00:08:00 | ||
Expanding Your Skills | |||
Time Management | 00:14:00 | ||
Project Management Techniques | 00:03:00 | ||
Making Decisions | 00:06:00 | ||
Communicating for Results | |||
Keys to Effective Communication | 00:26:00 | ||
Presentations | 00:09:00 | ||
Meetings | 00:07:00 | ||
Building Relationships and Networks | |||
Work and Your Personality | 00:05:00 | ||
Networking | 00:07:00 | ||
Roles in the Office | 00:18:00 | ||
Professional Workplace Communication Skills Diploma | |||
Business Communication | |||
Identifying Basic Communication Techniques | 00:09:00 | ||
Formal and Informal Communication | 00:02:00 | ||
Verbal and Non-verbal Communication | |||
Describing Verbal and Non-verbal Communication | 00:04:00 | ||
Understanding Body Language | 00:05:00 | ||
Making Effective Presentations | 00:10:00 | ||
Fundamentals of Productive Meetings | 00:08:00 | ||
Written Communication | |||
Written Communication | 00:13:00 | ||
Electronic Communication | |||
Electronic Communication | 00:19:00 | ||
Communicating with Graphics | |||
Creating Graphics for Business Communication | 00:04:00 | ||
Communicating Static Information | 00:03:00 | ||
Communicating Dynamic Information | 00:03:00 | ||
Effectively Working for Your Boss | |||
Representing Your Boss | 00:06:00 | ||
Communicating Your Boss’s Decisions | 00:03:00 | ||
Supporting Your Boss and Colleagues | 00:04:00 | ||
Building a Partnership with Your Boss | 00:13:00 | ||
Managing Difficult Conversation Diploma | |||
Introduction | |||
Introduction – Welcome from Alan Stevens | 00:02:00 | ||
Difficult Conversations | |||
Why Are Some Conversations Difficult? | 00:02:00 | ||
Preparation | 00:02:00 | ||
Set-Up and Room Layout | 00:03:00 | ||
How to Start the Conversation | 00:02:00 | ||
Active Listening and Responding | 00:02:00 | ||
Ask Open and Supportive Questions | 00:02:00 | ||
Focus on Facts, Not Personalities | 00:01:00 | ||
Use of Tone and Body Language | 00:02:00 | ||
Exploring Alternative Solutions | 00:01:00 | ||
Handling Challenge | 00:03:00 | ||
Conclusions | |||
Summary – What We’ve Covered | 00:01:00 | ||
Thank You and Next Steps | 00:01:00 | ||
Time Management Diploma | |||
Identifying Goals | |||
Identifying Goals | 00:11:00 | ||
Effective Energy Distribution | |||
Energy Distribution | 00:10:00 | ||
Time Logs | 00:11:00 | ||
Working with Your Personal Style | |||
Personal World View | 00:10:00 | ||
Strengths | 00:09:00 | ||
Building Your Toolbox | |||
Building Your Toolbox | 00:11:00 | ||
Establishing Your Action Plan | |||
Establishing Your Action Plan | 00:11:00 |
Review
Sophia Humphries
I have never completed a course like this before. The only reason is the overall content of the material. Thank you so much for this amazing course.
Logan Farrell
Overall, I loved the course. The experience and teaching skill of the instructor was fantastic. They are very experienced. Thanks a lot.
Bradley Browne
Amazing course with an excellent instructor. The course taugh me a lot of things. Highly recommended!
Yasmin Hudson
The course is enjoyable, efficient, and simple to grasp. Anyone interested in learning the fundamentals of the workplace should take this course.
Charlie Kirk
It’s really tough to find a well-structured course on workplace essentials. This course makes my journey easier. Thanks to The Teachers Training.