Terms & Conditions
The Contract
1. These subscriber terms and conditions (“Terms and Conditions” or “Terms”) regulate your use of our Services and form a legally binding agreement between you (“Subscriber” or “Customer” or “You”) and The Teachers Training. The Teachers Training will provide you with access to the Services based on these terms.
2. By activating your membership, you signify your agreement to abide by these Terms of Service.
3. Your electronic consent will have the same legal effect as a personal signature. These Terms of Service, entered into electronically, are intended to supersede any provisions of relevant law that may otherwise limit their enforceability, to the extent permitted by law. Please save a copy of these Terms of Service for future reference.
4. These Terms are written in the English language.
Our Introduction & How You Can Reach Us
1. The Teachers Training is located at 15 St Helen’s Place, London, EC3A 6DQ, United Kingdom.
2. You can reach us by emailing us at ‘<a href=mailto:"[email protected];"[email protected]’ or by calling on ‘02081586293′.
3. If we need to contact you, we will do so by phone or by writing to the email or postal address you provided during your purchase.
4. Emails are considered a form of “writing.” Therefore, when the terms “writing” or “written” are used, they include emails. The URL “https://theteacherstraining.com/” is referred to as the “website.”
Your Personal Information
1. We will use your personal information only in accordance with our privacy policies.
2. If you wish to change your preferences regarding unsolicited commercial messages, please email us at [email protected].
Our Right to Make Alterations
1. We may update these Terms and/or change the Services from time to time for valid business reasons, such as changes in features and functionality, market conditions, technology, payment methods, relevant laws and regulatory requirements, and system capabilities. Changes are effective immediately upon publication on our website, to the extent permitted by law. Your continued use of the Services after the posting of amended Terms signifies your acknowledgment and agreement to the changes. Therefore, you should review the Terms regularly to stay informed.
2. We will notify you in advance if we make any significant changes to these Terms. Please take the time to read any such notices carefully. If you continue to use the Service after the changes take effect, you agree to the changes. If you do not wish to continue using the Service under the revised Terms, you may cancel your membership by contacting us or emailing us at <a href=mailto:"[email protected]" [email protected]
Common
1. Students can use the Services to access recorded instruction, tutoring, and courses. The Services include, but are not limited to, facilitating and delivering Courses and related materials.
2. You are entirely responsible for any service, telephony, data, and other fees and costs incurred in connection with your access to and use of the Services, as well as for procuring and maintaining all telephone, computer hardware, and other equipment required for such access and usage.
3. If you choose to access or use our Services that require payment of a charge, you agree to pay that cost and any related taxes. If you provide credit card information for such fees, you represent and warrant that you have the authority to do so and permit The Teachers Training to charge your credit card regularly to pay the fees as they become due.
Automatic Renewal Terms: Your subscription will automatically renew unless cancelled, and you will receive a notification of the subscription renewal 14 days prior to the renewal date. Once renewed, refunds will not be provided, even if notified 14 days in advance.
4. If your payment method fails or your account is past due, we may use various collection measures to collect outstanding costs. Other payment methods on file with us may be charged, and collection agencies and legal counsel may be retained. We may also suspend or terminate your access to any of the Services until the payment of any obligations owed to The Teachers Training is received.
5. All of your usage, access, and other actions related to the Services must comply with all relevant laws and regulations, including, but not limited to, laws relating to copyright and other intellectual property use, as well as laws relating to privacy and personal data protection. Access to our Services is forbidden from regions where their contents are illegal. You agree to abide by all applicable rules governing the transmission of technical data exported from the United Kingdom or your home country and follow all local rules governing online behavior and content.
Prime Membership & Annual Subscription
1. Membership
Upon purchasing Prime Membership, you automatically become a Prime member of The Teachers Training. The subscription will remain active until either you or we decide to cancel it.
2. Updating Information
If you entered incorrect information during registration or when placing an order, please log into your member’s area, navigate to your Profile, and update your information. For assistance, feel free to contact us.
3. Access to Digital Content
Digital content will be accessible once your order is approved. You have the legal right to cancel most services within 14 days for a refund. Once payment is received and products are delivered to your dashboard or accessed, refunds are not available. This does not affect your statutory rights.
4. Course Enrollment
Upon purchasing the Prime Membership to The Teachers Training, you gain access to all course.
5. Access to Classes and Support
During your membership, you will have access to classes where you can ask questions, engage with educators, and contact customer service via our support channels.
6. Membership Fee
By subscribing, you authorise us to charge your membership fee to your chosen Payment Method unless you cancel your membership before your payment date (see “Cancellation and other changes” below).
Automatic Renewal Terms: Your subscription will automatically renew unless cancelled, and you will receive a notification of the subscription renewal 14 days prior to the renewal date. Once renewed, refunds will not be provided, even if notified 14 days in advance.
7. Internet Connectivity and Payment
Most of our services are delivered online. To use them, you’ll need internet connectivity and a suitable device, along with a valid and accepted Payment Method that you can update anytime.
8. Lifetime Membership
To maintain a lifetime membership, you must remain an active user of our services. Lifetime memberships inactive for 12 months may be deactivated, and membership terminated without reimbursement.
9. Family Accounts
A parent account in a family subscription has administrative rights to add or remove individuals. Termination of a parent account results in termination of all associated child accounts.
10. Access to Additional Content
Membership alone does not grant access to regulated qualifications, additional content, course materials, or certifications available through special offerings or one-time purchases.
11. Third-party Membership Vouchers
Third-party membership vouchers grant access to a single course or module. Continued use of our services beyond this point will incur standard subscription fees.
12. Refunds and Credits
We do not offer refunds or credits for partial membership periods, individual lessons, or courses. Please contact us for further assistance.
Charging
1. Billing
Your membership with our service will be billed on a recurring basis according to your chosen membership plan. Your Payment Method will be charged on the day corresponding to the start of your paid subscription. If your Payment Method fails to process, or if your paid membership began on a day not included in a particular month, the billing cycle may adjust accordingly. In case of a complete payment failure, we may attempt to collect a portion of the outstanding amount.
2. Payment Issues
If a payment fails due to expiration, insufficient funds, or other reasons, and you do not update your Payment Method or cancel your account, we may:
Terminate our agreement with you, and/or
Suspend your access to the service until a valid Payment Method is provided. You authorise us to continue billing the updated Payment Method if we suspend your access, and you remain liable for any outstanding amounts. This may result in changes to your billing dates.
3. Additional Fees
Your Payment Method provider may charge you foreign transaction fees or other fees specific to certain Payment Methods. For more details, please contact your Payment Method service provider.
4. Payment Inquiries
If you have any questions regarding a payment charged to your account, please contact us here.
Returns Policy
Here at Teacher’s Training, we are dedicated to providing excellent customer service, and we will honour a 14-day returns policy. All users have the right to change their minds, so if you purchase material from Teacher’s Training, and decide that we’re not right for you, you’re are entitled to a full refund within 14 days of your request. This policy is subject to fair usage and circumstance and will be invalidated if it is decided that the user has already completed the full course or made significant use of its material
Termination
1.1. Either Party can action a termination of the Agreement by giving written notice to the other Party if:
1.1.1. any sum owed to that Party by the opposite Party under any of the conditions of the Agreement (not being subject to an ongoing dispute) is not paid within 30 days of the due date for payment;
1.1.2. the other Party commits a serious breach of any of the conditions in the Agreement and, then fails to remedy it within 14 days after being given written notice giving full particulars of the breach and the requirements it needs to be remedied;
1.1.3. an alternative owner takes possession of the other Party (a company), and a receiver is appointed to handle any of the property or assets of that other Party;
1.1.4. the other Party makes an arrangement with creditors or becomes subject to an administration order (within the meaning of the Insolvency Act 1986);
1.1.5. the other Party (if being an individual or firm), has a bankruptcy order made against it or goes into liquidation (except in circumstances when the company agrees to be bound by or assume the obligations imposed on them by another Party in a formal Agreement);
1.1.6. anything equivalent to any of the foregoing under the law of any jurisdiction occurs in relation to the other Party;
1.1.7. the other Party ceases to work as a business or is in danger of doing so;
1.1.8. control of the one or the other Party is acquired by any other Party not having control of the conditions on the date of the Agreement. For the purposes of this Clause 6, these terms will obey Sections 1124 and 1122 respectively in the Corporation Tax Act 2010.
1.2. For the purposes of sub-Clause 1.1.2, a breach is considered to be capable of remedy if the breach-owning Party can comply with the provision in question in all respects.
1.3. In the event of termination under sub-Clause 1.1, the Service Provider shall retain any and all sums already paid to it by the Client for the services provided up to the date of termination (other than a valid default or event affecting the Client meaning that the Service provider can retain all pre-paid fees) without relation to any other rights the Service Provider may have legally.
1.4. If a term licence has been legally purchased by the Client, then at least 30 days’ written notice is required for official termination. The Client is not entitled to a refund if the term licence is attempted to be terminated part way through the agreed term (as shown in the Schedule or any receipts), or if the Client has outstanding credits.
1.5 Termination of the Agreement is separate to the rights and liabilities of either Party agreed prior to the termination request. The agreed relevant clauses in the Agreement, which may have effects after termination, should continue to be enforceable notwithstanding termination or expiry.
Variation and Amendments
1.1. If the Client wishes to change any details of the agreement schedule, they must notify the Service Provider as soon as possible in formal writing. The Service Provider will attempt to make any requested or additional costs that shall be agreed with the Client by writing in advance of any changes being carried out.
1.2. If they are circumstances beyond the Service Provider’s control, and they make changes in the arrangements directly relating to the provision of the Services, the Service Provider will notify the Client immediately. The Service Provider shall attempt to keep changes to a minimum and should offer Clients arrangements as close to the original agreements as is reasonably possible in the circumstances.
Limitation of Liability
1.1. The following provisions set out the relevant financial liabilities of all Parties (including any liability acts and omissions by their employees, agents, and representatives) concerning:
1.1.1. any breach of the Agreement, with these Terms and Conditions and any indemnity included;
1.1.2. any representation, misrepresentation (whether intentional or unintentional) statements, wrongful or unlawful acts, or omissions (including negligence) arising in connection with the existing Terms and Conditions mentioned.
1.2. Except as expressly in these current Terms and Conditions, all contracts, warranties, conditions, agreements, are to be legally excluded.
1.3. Nothing contained in these Terms and Conditions will exclude liabilities for:
1.3.1.death or personal injury caused by any Parties’ negligence; or
1.3.2. fraud or a significant fraudulent misrepresentation of information.
1.4. Other than in relation to the liability included in the above Clause 8.3, any Party shall not be liable, whether in negligence, breach of statutory duty, contract misrepresentation, or otherwise for any:
1.4.1. loss of profits or business; or
1.4.2. depletion of goodwill or similar losses; or
1.4.3. loss of any anticipated or expected savings; or
1.4.4. loss of goods or use of such; or
1.4.5. loss or corruption of essential data; or
1.4.6. economic loss, extra costs, unexpected damages, charges, or any other expenses.
1.5. The Service Provider will make no representation that the Client will acknowledge that the output of the Services does not enable the Client to comply with the relevant legislation or local laws, as legal compliance can depend on appropriate circumstance and other factors, many of which will be within the bounds of the responsibility of the Client. This is excepting for any breach of a precise obligation that was stated in the Agreement by the Service Provider, and for which the Service Provider is held liable as being in breach of contract, the Service Provider can not be made liable to the Client for any failure by the Client (or their representatives) for failing yo comply with the appropriate law.
1.6. Other than in relation to the situation pertaining to actions under Clause 8.3, each Party’s total liability in contract, statutory duty, misrepresentation, or otherwise, occurring in connection with the performance or appliance of these Terms and Conditions shall be limited to 125% of the amount paid by the Client to the Service Provider set under this Agreement in the 12 months preceding the date when the claim was actioned.
Intellectual Property Rights
1.1. Unless agreed between all parties, the Intellectual Property Rights of the Services belongs to the Service Provider, and/or its licensors or representatives.
1.2. The Client is expected (at the expense of the Service Provider) to take such steps that the Service Provider may require to assist them in maintaining the validity, integrity, and enforceability of the Property Rights that the Service Provider owns during the term of the Agreement.
1.3. For a Client (or a third Party) to challenge the ownership or the validity of any Intellectual Property Rights arising from the Service Provider, the Client must not authorise any third Party action, or personally perform any act which invalidates or affect the Intellectual Property Rights of the Service Provider, and neither should they omit, or authorise an omission, that would significantly have that effect.
1.4. The Service Provider will make no representation, statements or warranty regarding the validity of the Intellectual Property Rights in the remit of their Services and the Trademarks.
1.5. The Client must comply with conditions and shall not:
1.5.1. copy the provided or any significant part of them;
1.5.2. attempt to adapt, develop, modify, create any comparative work, engineer, disassemble, decompile, or take part in any activity that could be easily construed as being in restriction of copyright or comparable Intellectual Property Rights in the aforementioned services. The Client has no amenable rights under this Agreement, apart from those already stated, with the Service Provider reserving all Intellectual Property Rights in and on the aforementioned Services.
1.6. The Client should confirm that any use of the Trade Marks, will be expressly in the format and intention provided by the Service Provider, and will only be used in the approved forms as stated by the Service Provider.
1.7. The Client will not use:
1.7.1. any Trademarks in a way which might alter their distinctiveness or the reputation of the Service Provider.
1.7.2. the Service Provider’s trademarks other than the intended usage of them, before obtaining written consent from the Service Provider;
1.7.3. any trade names or symbols so resembling any trademark or trade names of the Service Provider as to be likely to cause any deception, confusion, or misleading assumptions.
1.7.4. use or display any marks of accreditation that that may be used by someone utilising a Service Provider Product, before obtaining the precise permission of the Service Provider in doing so. The Client fully agrees to reimburse the Service Provider as regards any losses suffered through the misuse of the aforementioned body mark in contravention to this Clause.
1.8. Apart from the licences expressly granted in this Agreement, neither Party grants any licence of any of the Intellectual Property Rights. This can only occur as expressly stated in this Agreement, and the Client shall have no rights in regards to the use of any trademarks used by the Service Provider, during the time of the Agreement. The Client hereby acknowledges that all included rights remain expressly for the benefit of the Service Provider and that this Clause shall not be applied to use by the Client for any personal or business-related circumstance.
1.9. At the request of the Service Provider, a Client should perform actions with all reasonable haste to perform all such further acts and things (at the expense of the Service Provider) to allow the Service Provider the full benefit of this Agreement.
1.10. The Client shall give notice in writing to Service Provider as soon as possible in the event that they become aware of:
1.10.1. any infringement or suspected infringement of the Trademark or any Intellectual Property Rights relating to the Services;
1.10.2. any claim that the receipt of Services by the Client, whether or not under the Trademarks, may infringe any rights of a 3rd Party.
1.11. In the case of any matter that falls within the above Clauses:
1.11.1. the Service Provider shall determine what action (if any) shall be taken in respect of any perceived infringement;
1.11.2. the Service Provider retains the control over any resultant action that it deems necessary, and will pay all costs that occur in the pursuit of a satisfactory outcome, with the understanding that they will be entitled to all damages and other sums which may be paid or awarded as a result of any such action;
1.12. In the case of any matter falling within Clause 9.10.2:
1.12.1. the Service Provider shall defend or settle on behalf of the Client, its officers, directors and employees against any claims that the marketing, advertising or distribution of the Services in accordance with this Agreement infringes any Intellectual Property Right and shall defend the Client for and against any direct damages, losses, costs and expenses (including reasonable legal costs and expenses awarded against the Client in judgment or settlement of such claims, provided that: (i) the Service Provider is given such notice of such claim as is reasonable in the circumstances; (ii) the Client provides reasonable co-operation to the Service Provider in the defence and settlement of such claim, at the Service Provider’s expense; and the Service Provider is given sole authority to defend or settle the claim. 11 of 18 Terms & Conditions of Use
1.12.1. the Service Provider shall defend or settle on behalf of the Client, its officers, directors and employees against any claims that the marketing, advertising or distribution of the Services in accordance with this Agreement infringes any Intellectual Property Right and shall defend the Client for and against any direct damages, losses, costs and expenses (including reasonable legal costs and expenses awarded against the Client in judgment or settlement of such claims, provided that: (i) the Service Provider is given such notice of such claim as is reasonable in the circumstances; (ii) the Client provides reasonable co-operation to the Service Provider in the defence and settlement of such claim, at the Service Provider’s expense; and the Service Provider is given sole authority to defend or settle the claim. 11 of 18 Terms & Conditions of Use
1.12.2. In the defence or settlement of the claim, the Service Provider may obtain for the Client the right to continue using Services in the manner contemplated by this Agreement, replace or modify the Services so that it becomes non-infringing or, if such remedies are not reasonably available, terminate this Agreement forthwith by notice in writing and without liability to the Client other than for a refund of any Fees paid in advance for Services which the Client has been unable to receive. For the avoidance of doubt, nothing in this Clause 10.12 shall negate the Client’s obligation to mitigate its costs. The Service Provider shall not in any circumstances have any liability if the alleged infringement is based on (i) a modification of the Services by anyone other than the Service Provider; or (ii) the Client’s marketing, advertising, distribution or use of the Services in a manner contrary to the instructions given to the Client by the Service Provider; or (iii) the Client’s marketing, advertising, distribution or use of the Services after notice of the alleged or actual infringement from the Service Provider or any appropriate authority; or (iv) use or combination of the Services with any other product in circumstances where, but for such combination, no infringement would have occurred. and
1.12.3. The foregoing states the Client’s sole and exclusive rights and remedies, and the Service Provider’s entire obligations and liability, in the case of any matter falling under this Clauses
1.13. Each Party shall provide reasonable attempts at assistance to the other Party when actions are taken by 3rd Parties to cause any damage to its name or reputation.
Technical Support
1.1. If the Client experience problems in using, accessing, or deploying the Service Provider’s web-based application, the Service Provider is obliged to work with the Client to resolve the problem in accordance with the Agreement and service expectations. This will include (during local normal business hours), remote support via a remote desktop session, phones, or email, and any appropriate liaison with the Client’s IT department/provider such as the Service Provider may deem necessary.
1.2. In scenarios where it has been confirmed that a configuration of the Client’s computer or IT infrastructure is having a noticeable detrimental effect on the performance of the Service Provider’s application (including any unlicensed software, malware, or specialised equipment) the Service Provider will cease to provide any kind of technical support.
1.3. In certain scenarios, the Service Provider may elect to pass the Client on to a reputable IT support partner who will be able to work directly with the Client to rectify any issues. The Client can consult with their own IT support if they wish to do so.
Subscriber has already enrolled in 30 courses, they must complete a course before enrolling in another.
1.2. In scenarios where it has been confirmed that a configuration of the Client’s computer or IT infrastructure is having a noticeable detrimental effect on the performance of the Service Provider’s application (including any unlicensed software, malware, or specialised equipment) the Service Provider will cease to provide any kind of technical support.
