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Receptionist Skills 2021 is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Receptionist Skills 2021 and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.

Consisting of several modules, the course teaches you everything you need to succeed in this profession.

The course can be studied part-time. You can become accredited within 07 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.

Why Choose Teachers Training

Some of our website features are:

Entry Requirements

No formal entry requirements. You need to have:


CPD Certification from The Teachers Training

After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded instantly right after you have completed your course.

  • PDF certificate is completely FREE
  • Hard copy certificates are also available, and you can get one for only £8.99

The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Course Curriculum

Module 1: Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:28:00
Module 2: Business Telephone Skills
Business Telephone Skills 00:21:00
Module 3: Representing Your Boss and Company
Representing Your Boss and Company 00:36:00
Module 4: Mail Services and Shipping
Mail Services and Shipping 00:27:00
Module 5: Travel Arrangements
Travel Arrangements 00:26:00
Module 6: Organising Meeting and Conferences
Organising Meeting and Conferences 00:27:00
Module 7: Time Management
Time Management 00:37:00
Module 8: Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:30:00
Module 9: Business Writing Skills
Business Writing Skills 00:42:00
Module 10: Organisational Skills
Organisational Skills 00:27:00
Module 11: Communication Skills
Communication Skills 00:27:00
Module 12: Customer Service
Customer Service 00:18:00
Module 13: Effective Planning and Scheduling
Effective Planning and Scheduling 00:48:00
Module 14: Invoicing/Petty Cash
Invoicing/Petty Cash 00:29:00


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