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Handling and Dealing with Difficult People

Exhausted by demanding clients, passive-aggressive colleagues, or even frustrating family members? You’re not alone. Difficult people are everywhere, and their negativity can drain your energy, hinder your productivity, and leave you feeling helpless. Introducing our comprehensive course, “Handling and Dealing with Difficult People,” designed to empower corporate employees, teachers, customer care officers, and anyone seeking to enhance their interpersonal skills.

At the beginning of the Handling and Dealing with Difficult People course, you will gain a deep understanding of the fundamentals of dealing with difficult people. Plus, this course will help you master the art of self-control and discover the power of letting go of preconceived notions, allowing for more constructive interactions. Besides, this Handling and Dealing with Difficult People course will uncover the correlation between frustration and resistance and develop insights into strategies that defuse tense situations. You will also be introduced to versatile techniques for handling difficult people, such as negotiation, setting limits and boundaries, and nurturing healthier relationships.


Furthermore, our Handling and Dealing with Difficult People course offers a range of solutions when dealing with angry individuals, including active listening, appropriate gift-giving, and understanding when it’s best to walk away or maintain healthy boundaries. Benefit from our expert tips and discover recommended readings like “Coping with Difficult People” and “Angry All the Time: An Emergency Guide to Anger Control” to expand your knowledge further.

Stop letting difficult people push your buttons. Take control of your interactions and reclaim your emotional well-being. Enrol in “Handling and Dealing with Difficult People” today and unlock the power of skilful communication.

Why Choose Teachers Training

Some of our features are:

Entry Requirements

No formal entry requirements. You need to have:


The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. 

After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.


CPD Certification from The Teachers Training

Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.

  • You can get your digital certificate (PDF) for £4.99 only
  • Hard copy certificates are also available, and you can get one for only £10.99
  • You can get both PDF and Hard copy certificates for just £12.99!

The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Course Curriculum

Handling and Dealing with Difficult People
Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00
Powerful Insights and Strategies 00:16:00
Problem Solving! Specific Techniques For Handling Difficult People 00:13:00
Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00
Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00
Final TIPS and Recommendations! 00:10:00
BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00


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    ALL COURSES for £49.00 / year


    No more than 50 active courses at any one time. Membership renews after 12 months. Cancel anytime from your account. Certain courses are not included. Can't be used in conjunction with any other offer.

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