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Managing Difficult Conversation Diploma is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Managing Difficult Conversation Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.

Consisting of several modules, the course teaches you everything you need to succeed in this profession.

The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.

Why Choose Teachers Training

Some of our website features are:

  • This is a dedicated website for teaching
  • 24/7 tutor support
  • Interactive Content
  • Affordable price
  • Courses accredited by the UK's top awarding bodies
  • 100% online
  • Flexible deadline

Entry Requirements

No formal entry requirements. You need to have:

  • Passion for learning
  • A good understanding of the English language
  • Be motivated and hard-working
  • over the age of 16.

Assessment

The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. 

After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.

Certification

CPD Certification from The Teachers Training

Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.

  • You can get your digital certificate (PDF) for £4.99 only
  • Hard copy certificates are also available, and you can get one for only £10.99
  • You can get both PDF and Hard copy certificates for just £12.99!

The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

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Course Curriculum

Introduction
Introduction – Welcome from Alan Stevens 00:02:00
Difficult Conversations
Why Are Some Conversations Difficult? 00:02:00
Preparation 00:02:00
Set-Up and Room Layout 00:03:00
How to Start the Conversation 00:02:00
Active Listening and Responding 00:02:00
Ask Open and Supportive Questions 00:02:00
Focus on Facts, Not Personalities 00:01:00
Use of Tone and Body Language 00:02:00
Exploring Alternative Solutions 00:01:00
Handling Challenge 00:03:00
Conclusions
Summary – What We’ve Covered 00:01:00
Thank You and Next Steps 00:01:00
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