Course Curriculum
| Unit 01: Influencing | |||
| Influencing | 00:08:00 | ||
| Influencing is about helping others understand | 00:05:00 | ||
| Your Personality affects how you influence others | 00:06:00 | ||
| Influence by Listening | 00:07:00 | ||
| Exercise: Your Influencing Inventory | 00:02:00 | ||
| Unit 02: Negotiating | |||
| What is Negotiation? | 00:05:00 | ||
| The Drivers of Success in Negotiation | 00:06:00 | ||
| Information and Power in Negotiation | 00:05:00 | ||
| Exercise: Prepare to Negotiate | 00:02:00 | ||
| Successful Negotiation | 00:05:00 | ||
| The Importance of Rapport | 00:07:00 | ||
| Questions in Negotiation | 00:04:00 | ||
| Reducing Stress in Negotiation | 00:06:00 | ||
| Exercise: Examine your Trust Profile | 00:05:00 | ||
| Bringing the Negotiation to a Close | 00:05:00 | ||
| Dealing with Deadlock | 00:07:00 | ||
| Negotiating Online | 00:04:00 | ||
| Specific Negotiation Scenarios | 00:05:00 | ||
| More Negotiation Scenarios | 00:08:00 | ||
| The Negotiator’s Toolkit | 00:03:00 | ||
| Assignment | |||
| Assignment – Influencing and Negotiating | 00:00:00 | ||
Review





