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Frequently Asked Questions (FAQ)

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Courses and Certifications

Enrolment and Access

We offer a wide range of professional and skill-based courses tailored for educators, teaching assistants, and other education professionals. Topics include SEN teaching, classroom management, British Sign Language, and more.

Many of our courses are accredited and recognised within the industry. For specific details about each course’s accreditation, please check the course page or contact our support team.

Yes, upon completing a course, you have the option to purchase a PDF or Hardcopy certificate and transcript as proof of your achievement.

Absolutely! Our courses are designed to be flexible, allowing you to study whenever and wherever suits you best. There are no strict deadlines.

Course material typically includes video lectures, reading resources, quizzes, and downloadable materials to support your learning journey.

Simply visit all courses page you’re interested in, click ‘Enrol Now,’ and follow the steps to complete your purchase. Once enrolled, you’ll receive an email with access instructions.

Yes, our platform is mobile-friendly, and you can access your course from any device with internet access, making it easy to learn on the go.

Most courses have no deadlines, so you can work through the material at your own pace. However, please check specific course details, as some may have completion timelines.

Yes, you’re allowed multiple attempts for quizzes and assessments to ensure a solid understanding of the material. Please note that there is a fee for each retake.

Pricing and Offers

Lifetime Prime Membership

We regularly offer discounts and special promotions, so keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals.

We offer a 14-day refund policy on most courses if you’re unsatisfied with your purchase. Please read our refund policy or contact support for full details.

No, we believe in transparent pricing. All costs are clearly listed on our website. Certificates and transcripts are optional purchases that can be added after completing your course.

Our Lifetime Prime Membership, available for a one-time fee of £99, offers you lifelong benefits, including:

  • Access to 1000+ courses
  • Unlimited PDF certificates for completed courses
  • Unlimited PDF transcripts
  • 5 hardcopy certificates
  • 1 Student ID card

The membership is valid for a lifetime, meaning you’ll have continuous access to your benefits without needing to renew.

Yes, you can upgrade to VIP Lifetime Prime Membership at any time. Please contact our support team for assistance with upgrading.

No additional fees apply for PDF certificates and transcripts with the VIP Lifetime Prime Membership. Hardcopy certificates are also included, with a limit of 5 as part of the membership.

Yearly Subscription

General Support

The Yearly Subscription provides one year of access to our full course library of 1000+ courses for a fee of £49 per year (regularly priced at £1500). This subscription includes unlimited access to course materials across all eligible courses.

The subscription is valid for one year from the date of purchase, allowing you full access to our course library throughout the subscription period.

Yes, the Yearly Subscription is set to automatically renew each year at the same rate of £49. You can cancel the auto-renewal anytime through your account settings.

Yes, you’ll have the option to purchase PDF or Hardcopy certificates and transcripts for completed courses. Certificates are not included in the base subscription fee and can be added at a discounted rate.

Yes! If you decide to upgrade, please contact our support team, who will assist you in switching to the VIP Lifetime Prime Membership.

Our friendly support team is here to help! You can reach us via email or through the live chat option on our website.

Once you complete a course, you’ll have the option to purchase and download your PDF certificate and transcript. You can also access them anytime from your account dashboard once purchased.

Yes, we offer an optional service to print and mail your certificate. Contact support for pricing and additional details.

Don’t worry! Use the “Forgot Password” link on the login page to reset your password. If you need further help, contact our support team.

Need more help?

Our friendly customer support team is here and ready to assist you every step of the way! Don’t hesitate to reach out — we’re just a message away.

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    ALL COURSES for £49 / year

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    No more than 50 active courses at any one time. Membership renews after 12 months. Cancel anytime from your account. Certain courses are not included. Can't be used in conjunction with any other offer.

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