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EXTENDED OFFER ENDS IN***With this Communication Skills Bundle Course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.***
Communication Skills Bundle Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Why Choose Teachers Training
Some of our features are:
- This is a dedicated website for teaching
- 24/7 tutor support
- Interactive Content
- Affordable price
- Courses accredited by the UK’s top awarding bodies
- 100% online
- Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
- Passion for learning
- A good understanding of the English language
- Numeracy and IT
- Desire for entrepreneurship
- Over the age of 16
Assessment
The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.
After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
- You can get your digital certificate (PDF) for £4.99 only
- Hard copy certificates are also available, and you can get one for only £10.99
- You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.
Course Curriculum
| Professional Workplace Communication Skills Diploma | |||
| Business Communication | |||
| Identifying Basic Communication Techniques | 00:09:00 | ||
| Formal and Informal Communication | 00:02:00 | ||
| Verbal and Non-verbal Communication | |||
| Describing Verbal and Non-verbal Communication | 00:04:00 | ||
| Understanding Body Language | 00:05:00 | ||
| Making Effective Presentations | 00:10:00 | ||
| Fundamentals of Productive Meetings | 00:08:00 | ||
| Written Communication | |||
| Written Communication | 00:13:00 | ||
| Electronic Communication | |||
| Electronic Communication | 00:19:00 | ||
| Communicating with Graphics | |||
| Creating Graphics for Business Communication | 00:04:00 | ||
| Communicating Static Information | 00:03:00 | ||
| Communicating Dynamic Information | 00:03:00 | ||
| Effectively Working for Your Boss | |||
| Representing Your Boss | 00:06:00 | ||
| Communicating Your Boss’s Decisions | 00:03:00 | ||
| Supporting Your Boss and Colleagues | 00:04:00 | ||
| Building a Partnership with Your Boss | 00:13:00 | ||
| Negotiation Skills Training | |||
| Prepare The Train Driver - Self Development For The Sales Consultant | |||
| The Mind Of A Consultant | 00:03:00 | ||
| Mastering Sales Is Mastering Life Skills | 00:03:00 | ||
| The Continuous Journey | 00:02:00 | ||
| Universal Laws Of Success | 00:01:00 | ||
| The Three Pillars Of Success | 00:03:00 | ||
| Personal Honesty | 00:01:00 | ||
| Diligence | 00:02:00 | ||
| Deferred Gratification | 00:04:00 | ||
| Suppression Of Principle | 00:03:00 | ||
| Emotional Intelligence | 00:02:00 | ||
| Core Principles Of Emotional Intelligence | 00:04:00 | ||
| The Problem Is Internal | 00:02:00 | ||
| The Two Motivational Forces | 00:05:00 | ||
| Product Confidence | 00:03:00 | ||
| Sales Consultant Activities To Complete | 00:01:00 | ||
| Negotiation Station - How To Negotiate Successfully | |||
| The Negotiation Station | 00:02:00 | ||
| Core Principles Of Negotiation | 00:01:00 | ||
| Focusing On Them | 00:02:00 | ||
| Everyone Has To Win | 00:04:00 | ||
| Matching Values | 00:03:00 | ||
| The Path Of Least Resistance | 00:02:00 | ||
| Shifting The Weight | 00:06:00 | ||
| The Persuasion Secret | 00:01:00 | ||
| How To Persuade Someone | 00:01:00 | ||
| The Electric Car | 00:02:00 | ||
| The Fashionable Trainers | 00:02:00 | ||
| Competency Levels | 00:03:00 | ||
| Assessing Competency Levels | 00:04:00 | ||
| Features Benefits And Values | 00:02:00 | ||
| The Christmas Tree Negotiation | 00:04:00 | ||
| B2B Value Propositions | 00:03:00 | ||
| Deepening The Value | 00:02:00 | ||
| Over Decorating The Tree | 00:03:00 | ||
| The Big 12 | 00:01:00 | ||
| Authority | 00:04:00 | ||
| Social Proof | 00:03:00 | ||
| Group Identity | 00:02:00 | ||
| Deflecting Fault | 00:02:00 | ||
| Ask For Advice | 00:02:00 | ||
| Compliment Their Negotiations | 00:02:00 | ||
| Reciprocity | 00:02:00 | ||
| Scarcity | 00:02:00 | ||
| Off Set Values | 00:02:00 | ||
| Stepped Commitments | 00:02:00 | ||
| Fear And Hope | 00:02:00 | ||
| Ranked Priorities | 00:07:00 | ||
| Negotiating A Price | 00:01:00 | ||
| The Market Price | 00:02:00 | ||
| The Anchor Price | 00:02:00 | ||
| The Walk Away Price | 00:02:00 | ||
| The First Offer | 00:03:00 | ||
| The Counter Offer | 00:04:00 | ||
| Activities To Complete Negotiation Skills | 00:01:00 | ||
| Conflict Management Techniques Diploma | |||
| Module One: Getting Started | |||
| Conflict Resolution | 00:01:00 | ||
| Getting Started | 00:01:00 | ||
| Module Two: An Introduction to Conflict Resolution | |||
| An Introduction | 00:04:00 | ||
| Introduction Case Study | 00:01:00 | ||
| Module Three: The Thomas-Kilmann Instrument | |||
| C R Styles with TKI | 00:04:00 | ||
| C R Styles with TKI Case Study | 00:01:00 | ||
| Module Four: Creating an Effective Atmosphere | |||
| Creating an Effective Atmosphere | 00:04:00 | ||
| Creating an Effective Atmosphere Case Study | 00:01:00 | ||
| Module Five: Creating Mutual Understanding | |||
| Creating a Mutual Understanding | 00:03:00 | ||
| Creating a Mutual Understanding Case Study | 00:01:00 | ||
| Module Six: Focusing on Individual Needs | |||
| Focusing on Individual & Shared Needs Case Study | 00:01:00 | ||
| Focusing on Individual & Shared Needs Case Study | 00:01:00 | ||
| Module Seven: Getting to the Root Cause | |||
| Getting to the Root Cause | 00:05:00 | ||
| Getting to the Root Cause Case Study | 00:01:00 | ||
| Module Eight: Generating Options | |||
| Generating Options | 00:03:00 | ||
| Generating Options Case Study | 00:01:00 | ||
| Module Nine: Building a Solution | |||
| Building a Solution | 00:04:00 | ||
| Building a Solution Case Study | 00:01:00 | ||
| Module Ten: the Short Version of the Process | |||
| The Short Version of the Process | 00:04:00 | ||
| The Short Version of the Process Case Study | 00:01:00 | ||
| Module Eleven: Additional Tools | |||
| Additional Tools | 00:03:00 | ||
| Additional Tools Case Study | 00:01:00 | ||
| Closing | 00:01:00 | ||
| Managing Difficult Conversation Diploma | |||
| Introduction | |||
| Introduction – Welcome from Alan Stevens | 00:02:00 | ||
| Difficult Conversations | |||
| Why Are Some Conversations Difficult? | 00:02:00 | ||
| Preparation | 00:02:00 | ||
| Set-Up and Room Layout | 00:03:00 | ||
| How to Start the Conversation | 00:02:00 | ||
| Active Listening and Responding | 00:02:00 | ||
| Ask Open and Supportive Questions | 00:02:00 | ||
| Focus on Facts, Not Personalities | 00:01:00 | ||
| Use of Tone and Body Language | 00:02:00 | ||
| Exploring Alternative Solutions | 00:01:00 | ||
| Handling Challenge | 00:03:00 | ||
| Conclusions | |||
| Summary – What We’ve Covered | 00:01:00 | ||
| Thank You and Next Steps | 00:01:00 | ||
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