Course Curriculum
Module 01: Introduction to Hospitality Management | |||
Introduction to Hospitality Management | 00:24:00 | ||
Module 02: An Overview of Hotel Industry | |||
An Overview of Hotel Industry | 00:18:00 | ||
Module 03: The Process of Selection and Recruitment in Hospitality Industry | |||
The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Module 04: The Process of Development and Training in Hospitality Industry | |||
The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
Module 05: Management of Front Office Operations | |||
Management of Front Office Operations | 00:19:00 | ||
Module 06: Management of Housekeeping, Engineering and Security Operations | |||
Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
Module 07: Management of Food and Beverage Operations | |||
Management of Food and Beverage Operations | 00:20:00 | ||
Module 08: Management of Service Quality in Hospitality Industry | |||
Management of Service Quality in Hospitality Industry | 00:20:00 | ||
Module 09: Marketing in Travel and Tourism Business | |||
Marketing in Travel and Tourism Business | 00:24:00 | ||
Module 10: Accounting in Hospitality Industry | |||
Accounting in Hospitality Industry | 00:26:00 | ||
Module 11: Customer Satisfaction | |||
Customer Satisfaction | 00:23:00 | ||
Module 12: E-Hospitality and Technology | |||
E-Hospitality and Technology | 00:22:00 |
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